Bookings and Payment Information
An answering service will record your message if you call outside of staffed clinic hours. We will return your call as soon as we can.
If your preferred appointment day or time is not available, please ask to be put on our waiting list.
We will send you a text message reminder a day or two before your appointment.
- Private 60 minutes: $120
- Early Childhood (1-4 years) 60 minutes: $120
- Paediatric (5-16 years) 30 minutes: $80
- Concession* 60 minutes: $95
- Private 30 minutes: $80
- Enhanced primary care 30 minutes: $80 ($52.95 rebate)
- Pregnancy massage 60 minutes: $120
We have Eftpos and Hicaps facilities available and also accept cash payments.
* Concession rate applies to concession card, senior card and student card holders. Patients must present their card to receive rate. Only available with Associate Osteopaths.
Our Osteopaths often have people on a waiting list for appointments and so we ask that if you cannot attend your scheduled appointment you provide reasonable notice. We will send you a text message reminder a day or two before your appointment.
Failure to provide notice, or non-attendance at an appointment may incur a fee.
Referrals & Xrays
Referrals are NOT required in order to see an Osteopath.
Sometimes, you may be given a referral or recommendation letter by another health professional to bring along. We are happy to receive them and keep your other providers informed of your progress if you wish.
If you have recent xrays or reports from CT or MRI scans you may wish to bring them along. However, they are not necessary and not routine as part of osteopathic care in most circumstances.
Private Health rebates
Yes our Osteopaths are recognised by Hicaps-participating health funds.
- Initial consultation Item no.1804
- Extended return consultation Item no. 1803
- Standard return consultation Item no. 1802
We can submit your claim on the spot via our Hicaps terminal, leaving you the balance to pay by eftpos or cash.
Medicare subsidised visits
Yes we accept Chronic Disease Management plans if your GP has referred you for up to 5 Medicare-subsidised visits in a calendar year.
There is a gap-fee payable on these consultations. This can be made via eftpos or cash.
Our standard consultation time of 30 minutes applies.
You must ensure your referral paperwork is presented to reception prior to seeing the osteopath.
Our fax number is 03 9770 2726 or you may bring the paperwork with you, just be sure to arrive a little early to allow time for processing.
To make an appointment phone 03 9783 9041 and mention you require a ‘medicare consultation’
Yes we accept DVA patients upon referral from your GP.
We will liaise with your GP and other providers as required; and complete any necessary reports as required. There are no out-of-pocket costs for DVA consultations.